Authors, Marcus Buckingham and Curt Coffman in their book “First, Break All the Rules”, argue that managers should spend more time with their high producers, as it will result in better productivity.
According to them, the time you spend on employees who are average producers and the time you spend with high producers determine whether you are an average manager or a great manager.
(Though this idea at first sounds revolutionary, it’s something which self respecting sales people have been following for ages. A good sales man identifies his best customer in terms of profitability and lavishes all his attention to them.)
This would have been a great idea, if a manager’s mandate is confined to increasing productivity.
Are managers responsible only for productivity?
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