6 concrete steps leaders can take to solve their communication challenges:
The leader who makes communication a priority will begin to see immediate results.
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- Position communication as a management priority
- Develop a communication strategy that is aligned with the organization’s vision, mission and values
- Examine current communication policies and practices — internal and external, implicit and explicit
- Identify gaps and capabilities, and determine changes and expected standards of behavior necessary to improve business results through effective communication at all levels throughout the organization
- Commit to developing communication skills, practices and policies that will close the gaps
- Establish accountability measures and rewards for the successful execution of the communication strategy
The leader who makes communication a priority will begin to see immediate results.