3/2/07

Improving Communication Delivers Instant Positive Results




6 concrete steps leaders can take to solve their communication challenges:

  1. Position communication as a management priority
  2. Develop a communication strategy that is aligned with the organization’s vision, mission and values
  3. Examine current communication policies and practices — internal and external, implicit and explicit
  4. Identify gaps and capabilities, and determine changes and expected standards of behavior necessary to improve business results through effective communication at all levels throughout the organization
  5. Commit to developing communication skills, practices and policies that will close the gaps
  6. Establish accountability measures and rewards for the successful execution of the communication strategy

The leader who makes communication a priority will begin to see immediate results.
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